Vendor Services & Compliance Specialist

HealthTrust, Inc. provides high quality, cost-effective employee benefit products and services for public employers and employees in New Hampshire.

HealthTrust seeks an enthusiastic, professional, and highly organized individual to effectively administer day-to-day operational vendor activities and proactively resolve service issues.  This individual develops, monitors and maintains mutually beneficial relationships with the medical, dental, prescription drug and ancillary coverage vendors for plan and program implementation, maintenance and compliance. The employee, in concert with Benefits and Coverage Counsel, builds, maintains, revises, distributes, and ensures compliance to all HealthTrust coverage and plan documents. The employee works collaboratively to ensure that consistent, reliable information is disseminated to Members and Enrollees.

The ability to communicate effectively both in writing and orally is essential. This is a highly responsible position that requires organizational abilities, attention to detail, critical thinking, and a detailed knowledge of:

• HealthTrust benefits administration, including medical, dental, prescription drug, and ancillary coverage lines,
• Federal and state laws and regulations including ACA, COBRA, HIPAA, and the like,
• Various plan coverage documents, such as plan summaries, certificates of coverage, cost sharing schedules,
• Vendor contracts and contract compliance requirements.

Core responsibilities include:

• Develop, monitor and maintain mutually beneficial relationships with service vendors and resolve service issues, fields questions and research issues and concerns from internal and external sources, which involves all areas of benefits, claims and service issues,
• Maintain, revise, manage distribution, and ensure compliance to all HealthTrust medical, dental, prescription drug and ancillary coverage documents,
• Draft and distribute both required and informational notices (such as SBCs, Creditable Coverage, CHIP, etc.) to our Members and our Enrollees,

• Assists with the development and preparation of new business proposals,

• Support the Assistant Manager in both executing special projects and initiatives as well as provide day-to-day support and guidance to the Vendor and Ancillary services team.

If you are a self-starter and enjoy putting your employee benefits knowledge and organizational skills to use in an organization that truly values exceptional service, this could be your next ideal role. In addition to competitive salaries, HealthTrust provides a family-friendly work environment and offers excellent benefits including health, dental, and vision plans; life insurance; short-term and long-term disability insurance; a defined benefit pension plan and a deferred compensation plan; flexible spending accounts; and an on-site fitness center.

Qualifications:  Possession of a Bachelor’s degree is preferred, ideally with a focus in business or public administration, project management, communications, or a risk management related field.    Five years of experience in a responsible administrative or management position involving communications, health insurance, business, or public administration is required. The employee must also demonstrate proficiency in word processing, and possess excellent interpersonal skills.

In lieu of the above, any equivalent combination of training and experience that provides the above referenced knowledge, abilities, and skills may be considered at the discretion of HealthTrust.

This position is classified as salaried (exempt). To apply, email a résumé with cover letter to: hr2@healthtrustnh.org or mail to:  Human Resources Coordinator, HealthTrust, PO Box 617, Concord, NH 03302-0617.

EOE

In addition to competitive salaries, HealthTrust provides a family-friendly work environment and offers excellent benefits including health, dental, and vision plans; life insurance; short-term and long-term disability insurance; a defined benefit pension plan and a deferred compensation plan; flexible spending accounts; and an on-site fitness center.

Closing Date: October 9, 2018

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